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Policies

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Not all policies may be written here.

SEVEN (7) DAY CANCELLATION

All days from February to May and October to December have a seven (7) day cancellation. If you choose to cancel your reservation and cancel before seven (7) days prior to arrival, you are eligible for a full refund of your deposit.

This policy can be overwritten by additional applicable policies. For example, if a concert is scheduled some time in May, there is a two (2) night minimum, and the deposit is pre-paid and non-refundable.

PRE-PAID AND NON-REFUNDABLE

All weekends from June to September are pre-paid and non-refundable. Your whole reservation deposit is due upon reservation.

All concert events are pre-paid and non-refundable. Your whole reservation deposit is due upon reservation.

PETS

We are very happy to welcome your fuzzy friends to our resort! Before checking in, please announce your furry friend, and you’ll be asked to sign our pet policy form. Below are all the policies related to pets:

NO SMOKING

All smoking is prohibited inside all rooms and public or common areas. Smoking is allowed outside of these specified areas. All laws apply to smoking near buildings. If there is evidence of smoking inside the rooms, there may be an additional fee up to $200.

CLEANING SURCHARGE

All guest rooms that require additional staff and cleaning may be subject to a cleaning fee or surcharge of up to $200.

DAMAGES AND INCIDENTALS

All guests and guest visitors are responsible to pay any damage and incidental fees upon check out. Damages to hotel property include but are not limited to vehicles, buildings, equipment, bed sheets, tableware, glassware, etc.

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